Privacy Policy

1. Scope of This Privacy Policy

This policy applies to personal information processed by INTAMPA INC through our website, contact forms, estimate requests, service bookings, telephone communications, email communications, text messages, customer support, marketing activities, and the delivery of our services.

INTAMPA INC provides property maintenance, commercial cleaning, junk removal, interior painting, drywall repairs, handyman services, and related property support. Our customers include homeowners, business owners, property managers, landlords, real estate professionals, and Airbnb hosts.

In this policy, “personal information” means information that identifies, relates to, describes, or can reasonably be associated with an individual or household. It does not include information that has been lawfully made public, aggregated information, or information that has been deidentified so it cannot reasonably identify you.

2. Information We Collect

The information we collect depends on how you interact with INTAMPA INC and which services you request.

Contact and identification information

We may collect your name, email address, telephone number, mailing address, billing address, business name, job title, and preferred method of communication.

Estimate, booking, and service information

When you request INTAMPA INC property maintenance or another service, we may collect:

• The address and type of property where service is requested.
• The services you need and your description of the work.
• Requested service dates, appointment times, and scheduling preferences.
• Property size, room count, condition, occupancy status, and access requirements.
• Photos, videos, measurements, maintenance records, inventories, and project specifications.
• Information about tenants, guests, employees, occupants, vendors, or property representatives when relevant to the service.
• Gate instructions, parking information, entry procedures, and other access details you choose to provide.

Transaction and payment information

We may collect billing details, invoices, payment status, transaction dates, amounts paid, refunds, service credits, and related accounting records. Payment-card or bank information may be collected and processed by the payment method or third-party payment provider used for a transaction. Those providers process information under their own privacy policies and security procedures.

Communications and customer-support information

We collect information you provide when you call, email, text, submit a website form, respond to a survey, request support, report a concern, submit feedback, or communicate with our employees, contractors, or service representatives.

Website and device information

When you use our website, we or our service providers may automatically collect technical information such as:

• Internet Protocol address.
• Browser type, device type, operating system, and language settings.
• Referring website, requested pages, links clicked, and time spent on pages.
• Approximate location derived from an Internet Protocol address.
• Cookie identifiers, session identifiers, and similar online identifiers.
• Date, time, and frequency of website visits.
• Website errors, performance data, and security logs.

Marketing preferences

We may collect your consent choices, subscription status, communication preferences, responses to promotional messages, and records of requests to unsubscribe or stop receiving marketing.

Information from reviews and public platforms

We may receive information when you publish a review, tag INTAMPA INC on social media, respond to a business listing, contact us through a third-party platform, or publicly discuss your experience with our services.

Information we do not request

We do not ask you to submit Social Security numbers, medical information, health-insurance information, account passwords, or government identification through ordinary website forms. Do not send confidential information that is not necessary for your service request.

3. Sources of Information

We may collect personal information from the following sources:

• Directly from you.
• From a person acting on your behalf.
• From property owners, managers, tenants, hosts, occupants, or authorized representatives.
• From website cookies, server logs, analytics tools, and security technologies.
• From payment, scheduling, hosting, customer-management, and communication providers.
• From business directories, social networks, review websites, referral partners, and publicly available records.
• From contractors, subcontractors, technicians, and vendors involved in completing a requested service.

4. How We Use Your Information

INTAMPA INC may use personal information for the following business and operational purposes:

• Responding to questions, contact requests, and estimate inquiries.
• Preparing estimates, proposals, scopes of work, and service agreements.
• Scheduling and delivering property maintenance, cleaning, painting, junk removal, drywall, and handyman services.
• Coordinating access to homes, rental properties, offices, commercial facilities, and Airbnb properties.
• Communicating appointment confirmations, arrival information, schedule changes, project updates, invoices, and service notices.
• Processing payments, refunds, credits, and accounting records.
• Providing customer support and resolving complaints, warranty concerns, or service disputes.
• Managing customer relationships and maintaining service histories.
• Improving website content, user experience, advertising performance, and business operations.
• Measuring how visitors find and use our website.
• Sending marketing communications when permitted by law and consistent with your choices.
• Detecting fraud, misuse, security threats, and unauthorized website activity.
• Protecting the safety, rights, property, and operations of customers, personnel, contractors, and INTAMPA INC.
• Complying with tax, accounting, insurance, licensing, legal, and regulatory obligations.
• Establishing, exercising, or defending legal claims.
• Completing a business transfer, financing, acquisition, restructuring, or similar corporate transaction.

We may combine information collected through different interactions when doing so is reasonably necessary for these purposes.

5. Cookies, Analytics, and Similar Technologies

Our website may use cookies, pixels, tags, local storage, analytics tools, and similar technologies. These technologies help the website function, remember preferences, measure traffic, improve performance, prevent abuse, and understand how visitors locate INTAMPA INC services in Tampa Bay and Central Florida.

Types of technologies we may use

• Essential technologies: Support website security, page navigation, form submission, accessibility, and core functions.
• Performance and analytics technologies: Help us measure page visits, traffic sources, user interactions, errors, and website performance.
• Functional technologies: Remember settings and improve website features.
• Advertising technologies: May help measure advertising campaigns or present relevant marketing when such technologies are enabled.

Your cookie choices

Most browsers allow you to block, delete, or restrict cookies through browser settings. Blocking essential cookies may prevent some website functions, including contact forms or scheduling features, from working correctly.

Do Not Track and preference signals

Some browsers transmit “Do Not Track” signals. Because there is no uniform industry standard for responding to these signals, our website may not respond to every Do Not Track setting. Where applicable law requires recognition of a supported opt-out preference signal, we will process the signal as required and to the extent technically feasible.

6. Email, Telephone Calls, and Text Messages

Service-related communications

When you provide a telephone number or email address to request an estimate, schedule work, or receive customer support, INTAMPA INC may contact you about that request. These communications may include estimates, appointment confirmations, arrival notices, project updates, invoices, payment reminders, and responses to your questions.

Marketing email

We may send promotional email when permitted by law. You may unsubscribe by using the unsubscribe instructions in a marketing email or by contacting us at hello@servicesintampa.com. We may continue sending non-promotional communications related to an active service, transaction, account, safety issue, legal matter, or previous request.

Marketing calls and text messages

Marketing calls or text messages will be sent only when permitted by applicable law and when required consent has been obtained. Consent to receive marketing calls or texts is not a condition of purchasing a service. You may withdraw consent by replying “STOP” to a marketing text or by contacting INTAMPA INC. Standard message and data rates may apply.

7. How We Share Information

INTAMPA INC may disclose personal information to the following categories of recipients when reasonably necessary:

Service providers

We may share information with companies that provide website hosting, data storage, analytics, payment processing, accounting, scheduling, communications, email delivery, customer-management, advertising, cybersecurity, document management, and technical support.

Contractors and service personnel

We may share relevant information with employees, technicians, contractors, subcontractors, and vendors who need it to prepare an estimate, access a property, perform work, deliver materials, remove items, inspect a project, or complete another requested service.

Property representatives

When a service involves a managed, leased, commercial, or short-term-rental property, we may share relevant scheduling and service information with authorized owners, managers, hosts, tenants, occupants, or representatives.

Professional advisers

We may disclose information to attorneys, accountants, insurers, auditors, financial institutions, and other professional advisers when necessary to operate our business or protect our legal interests.

Legal and safety disclosures

We may disclose information when we reasonably believe disclosure is required to:

• Comply with a law, regulation, subpoena, court order, warrant, or government request.
• Investigate suspected fraud, theft, abuse, security incidents, or unlawful activity.
• Protect the safety, property, rights, or legal interests of INTAMPA INC, our customers, our personnel, or others.
• Enforce contracts, payment obligations, website terms, or other agreements.

Business transactions

Information may be disclosed in connection with a merger, acquisition, financing, sale of assets, reorganization, bankruptcy, due-diligence review, or transfer of all or part of the business. A recipient of the information may continue using it subject to this policy or another notice provided as part of the transaction.

With your direction or consent

We may share information with another person or organization when you direct us to do so or provide consent.

8. Sale of Personal Information and Targeted Advertising

INTAMPA INC does not sell personal information for monetary consideration.

Certain privacy laws use broad definitions of “sale,” “sharing,” or “targeted advertising” that may include some advertising or analytics activities. If INTAMPA INC begins processing personal information in a manner that legally constitutes a sale, sharing, or targeted advertising activity, we will provide any notice and opt-out method required by applicable law.

We do not ordinarily use personal information to make automated decisions that produce legal or similarly significant effects concerning a customer.

9. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy. The retention period may depend on:

• Whether you requested an estimate, booked a service, or maintain an ongoing business relationship with us.
• The time needed to complete a project, provide support, or address a warranty or dispute.
• Tax, accounting, insurance, recordkeeping, licensing, and legal requirements.
• Applicable limitation periods for legal claims.
• Fraud-prevention, security, and business-continuity needs.
• Your privacy request and whether another legal obligation requires continued retention.

When information is no longer reasonably required, we may delete it, securely dispose of it, aggregate it, or deidentify it in accordance with our operational procedures and applicable law.

10. Data Security

INTAMPA INC uses reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

Depending on the information and system involved, safeguards may include:

• Access restrictions based on business responsibilities.
• Password, account, and authentication controls.
• Secure transmission technologies where appropriate.
• Website, device, software, and hosting security measures.
• Data backups and recovery procedures.
• Vendor and service-provider controls.
• Procedures for responding to suspected security incidents.
• Secure disposal or deletion of records that are no longer needed.

No website, email system, storage system, or Internet transmission is completely secure. We cannot guarantee absolute security. You should avoid sending passwords, full payment-card numbers, Social Security numbers, or other unnecessary confidential information through ordinary email or website forms.

If a security incident triggers a legal notification obligation, INTAMPA INC will provide required notices in accordance with applicable data-breach laws.

11. Your Privacy Rights and Choices

Depending on your state of residence, the nature of your relationship with INTAMPA INC, and the law that applies, you may have the right to:

• Confirm whether we process your personal information.
• Request access to personal information we maintain about you.
• Request correction of inaccurate personal information.
• Request deletion of eligible personal information.
• Request a portable copy of eligible information.
• Opt out of the sale of personal information, targeted advertising, or qualifying profiling.
• Withdraw consent when processing depends on consent.
• Opt out of marketing email, calls, or text messages.
• Appeal a decision concerning a privacy request when applicable law provides an appeal right.
• Exercise applicable rights without unlawful discrimination.

How to submit a request

You may submit a privacy request by:

• Emailing hello@servicesintampa.com with the subject line “Privacy Request.”
• Calling 813-761-0078.
• Writing to INTAMPA INC at 4830 West Kennedy Boulevard Suite 600, Tampa, FL 33609.

Verification

We may need to verify your identity before completing a privacy request. Verification may require you to confirm information reasonably related to your previous interactions with INTAMPA INC. We will not request more information than reasonably necessary for verification.

Authorized agents

Where applicable law permits an authorized agent to submit a request for you, we may require proof of the agent’s authority and may contact you directly to confirm the request.

Limitations

Privacy rights are not absolute. We may deny or limit a request when permitted by law, including when information is needed to complete a service, maintain records required by law, protect security, prevent fraud, exercise legal rights, comply with a legal obligation, or verify the request.

Response and appeal

We will respond within the timeframe required by applicable law. When an appeal right applies, you may appeal by emailing hello@servicesintampa.com with the subject line “Privacy Appeal” and a description of the original request.

12. Information for Florida Residents

INTAMPA INC is based in Tampa, Florida, and primarily provides property maintenance and home services in Tampa Bay and Central Florida.

We maintain reasonable measures designed to protect personal information and follow applicable Florida requirements concerning the security, disposal, and notification of covered personal information.

13. Children’s Privacy

Our website and services are intended for adults seeking property, cleaning, painting, junk removal, repair, or maintenance services. They are not directed to children under 13.

We do not knowingly collect personal information online from children under 13. If we learn that a child under 13 submitted personal information without appropriate parental authorization, we will take reasonable steps to delete it. A parent or legal guardian may contact us at hello@servicesintampa.com.

14. Third-Party Websites and Services

Our website may contain links to social networks, review platforms, payment providers, mapping services, business directories, or other third-party websites. Embedded content and third-party features may also collect information directly from your browser.

INTAMPA INC does not control the privacy, security, or data practices of independent third parties. Review the privacy policy of each third-party service before providing personal information.

15. Updates to This Privacy Policy

We may update this Privacy Policy to reflect changes in our services, website technologies, business operations, vendors, or legal obligations.

The revised policy will be posted on this page with an updated effective date. When a change materially affects how we use personal information, we may provide additional notice through the website, email, or another appropriate communication method.

Your continued use of the website after an updated policy becomes effective means that the revised policy will govern information processed after its effective date, subject to applicable law.

16. Contact INTAMPA INC

Contact us with questions about this Privacy Policy, our privacy practices, or a request involving your personal information.